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Intervention Specialist

    • Job Tracking ID: 512689-620810
    • Job Location: Milwaukee, WI
    • Job Level: Mid Career (2+ years)
    • Level of Education: Masters Degree
    • Job Type: Full-Time/Regular
    • Date Updated: May 14, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

This professional position provides mental health and/or substance abuse intake assessments to iCare members being referred to the Specialty Services Department. The Intervention Specialist delivers short-term, high intensity case management with the goals of providing member education and eliminating or improving non -adherence to treatment.

  1. Conduct skilled assessments with identified members and assist the BH RNCM in developing care plans appropriate to the identified treatment goals.
  2. Identify the appropriate treatment needs, level of service and referral sources for members with psychiatric and substance abuse diagnoses and facilitate their implementation.
  3. Provide innovative and creative alternatives to assigned members with the objectives of modifying behavioral patterns.
  4. Practice intervention techniques to deliver services that assist member needs.
  5. Build constructive relationships with various social and health services in order to access benefits thereof.
  6. Utilize effectively the delivery of ancillary services to meet member needs.
  7. Collaborate with and serve as a resource for the care management team and the Specialty Service Department.
  8. Identify and facilitate the delivery of ancillary services to meet member needs.
  9. Document assessments, interventions, follow up and outcomes for assigned case load according to iCare standards.
  10. Complete projects and reports as assigned.
  11. Review interventions utilized and make modifications as necessary.
  12. Assist in health care cost containment through innovative utilization review practices.

Experience and Skills:

  1. Master’s level degree. Licensed Professional Counselor or Licensed Clinical Social Worker with concentration in behavioral health and substance abuse issues.
  2. At least three years experience working in the field of mental health and substance abuse rehabilitation.
  3. Prior working experience with population group that requires greater than normal direction and assistance in modifying behavior and crisis/risk management.
  4. A strong willingness to work as a team member.
  5. Ability to:
    • demonstrate flexibility and set priorities with daily demands and work assignments.
    • effectively and professionally communicate thoughts, ideas and information orally and in writing.
    • handle unpredictable and complex behavioral issues.
    • work in the community and directly with the members when necessary.
    • work independently with minimal supervision and to make independent decisions that creatively address member needs.
    • provide direct intervention to facilitate behavior changes in members.
  6. General knowledge of Medicaid and Medicare.
  7. General working knowledge of Microsoft Office and Word.
  8. Knowledge of physical and mental impairments and related medical conditions.
  9. Skill and ability to be creative and innovative in meeting client’s needs.
  10. Strong interpersonal skills and ability to make decisions on complex client issues.
  11. A personal vehicle, valid State of Wisconsin operator’s license and conformity with insurance coverage limits are required. Must be able to travel to any location within Milwaukee County.
  12. Ability to use a personal computer and capability of learning software applications of Independent Care.


  • Independent Care Health Plan
  • 1555 RiverCenter Drive, Suite 206
  • Milwaukee, WI 53212
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